The QuickBooks H series errors are pretty common and occur while operating QuickBooks in multi-user mode. One of the H series errors, the QuickBooks error H505 can occur out of nowhere and prevent the users from accessing the company file. The error disrupts the connection between the server computer and workstations. Hence, the QuickBooks error code H505 needs to be addressed on a priority basis. There can be a few factors causing the error and if you are encountering this error code, follow this blog and perform the given solutions to fix it.
You can contact us at +1-855-856-0042 to get immediate support in resolving the error if you are having difficulty performing the steps on your own.
Factors Making the QuickBooks Error Code H505 Pop Up?
The following factors might be responsible for causing the QuickBooks error H505 –
- The hosting setup is incorrectly configured in QuickBooks.
- The QuickBooks Database Server Manager is unable to scan the files/folders.
- Damage to the network data file can also cause the H505 error.
- Incorrect DNS settings or IP addresses can be a reason behind the issue.
Also see: Crack QuickBooks Password
Eradicate the Error Code H505 in QuickBooks Desktop
To eliminate the QuickBooks error code H505, perform the given steps –
Step 1. Turn Off the Multi-User Hosting on Your Host Computer
The multi-user hosting can be a reason behind the QuickBooks error H505. Try disabling the hosting mode in the below-given manner –
- Open QuickBooks on your host computer and select Utilities from the File
- Find the Stop Hosting Multi-User Access option and enable it to disable multi-hosting.
- Open your company file in QuickBooks to see if you are able to access it without errors.
Step 2. Create a New File Location for Your Company File
Create a new folder on your desktop and copy your company file to the newly created folder. Make sure there are adequate folder access permissions to open the company file from the new location. Check if you are able to access the file and whether the QuickBooks error message H505 is fixed.
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Step 3. Select Automatic Startup and Review your Service Status
Check your services to ensure that they are correctly running on your server.
- Open the Run window by pressing the Windows + R keys and type msc in the search box.
- Double-click your QuickBooks version and select the startup type as Automatic.
- Check the status of your services and ensure that they are running correctly.
- From the Recovery tab, restart the services from the following drop-down menu – first failure, second failure, and subsequent failure.
- Click OK and hit the Apply button to give effect to the changes.
- Close QuickBooks and repeat the same steps for QBCFMonitorService. Lastly, check if the QuickBooks multi-user error H505 is eliminated.
Also read this short article: QuickBooks Error 3140
Conclusion
The QuickBooks H505 error prevents users from accessing the company file in a multi-user environment. To fix the error, follow the steps given in this article and if the error persists, you can take professional help. Dial +1-855-856-0042 to get in touch with our technical assistance team.