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Genesys Cloud CX Certified Professional-Consolidated Exam Sample Questions (Q23-Q28):
NEW QUESTION # 23
You are preparing to deploy Genesys Cloud CX and need to order trunks.
Where can you find guidelines on PSTN carrier requirements?
- A. In the Genesys Cloud CX Resource Center.
- B. By asking your carrier what you would need.
- C. Get a default trunk line installed.
- D. On the PSTN carrier’s web site.
Answer: A
NEW QUESTION # 24
_________ binds the numbering plan with the trunk.
- A. Outbound route
- B. Inbound route
- C. Edge Group
- D. Edge
Answer: B
NEW QUESTION # 25
Routing is a part of customer communication that connects the customer with an appropriate automated resource or agent.
- A. False
- B. True
Answer: B
NEW QUESTION # 26
Which feature requires at least one single sign-on (SSO) integration to be configured before allowing a user to login to Genesys Cloud CX?
- A. Disable Genesys Cloud CX Login
- B. Open Admission
- C. Disable Location Detection
- D. Password Expiration
Answer: B
NEW QUESTION # 27
Files uploaded to the workspace can be shared with non-members of the Genesys Cloud CX organization.
- A. False
- B. True
Answer: B
NEW QUESTION # 28
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