Regular updating and maintaining of the software programs are essential for their smooth working. Similarly, the QuickBooks application needs regular updates to work correctly. Sometimes, errors occur while updating the QuickBooks Desktop or the payroll function. One such error is the QuickBooks error 15101 which prevents the user from downloading the latest updates. This can occur due to a missing digital signature certificate or a few other possible reasons. In this article, we will talk about the QuickBooks update error 15101 in detail along with its effective solutions.
If you are having trouble understanding the steps or resolving the error, you can call us at 1-855-856-0042 and get assistance from our support team.
Why Am I Facing Error 1510 Updating Payroll in QuickBooks?
The QuickBooks error message 15101 can occur due to the following reasons –
- All the QuickBooks services are not yet started on Windows
- You have not set Internet Explorer as your default browser for QuickBooks.
- The firewall is preventing QuickBooks from working correctly on your system.
- A 3rdparty application might be blocking QuickBooks internal processes.
Recommended to read: QuickBooks Error 6000 103
Troubleshooting the QuickBooks Error Code 15101 Reliably
The QuickBooks error 15101 can be easily resolved by performing the following steps –
Step 1. Perform a QuickBooks Re-installation in Windows Safe Mode
Use the Windows safe mode to re-install QuickBooks and resolve the QuickBooks error message 15101.
- Restart your Windows and press the F8key repeatedly till the Safe Boot options appear.
- Select Safe Modeand hit Enter to use the Windows in safe mode.
- Open the Runwindow and type cpl in the run command box to search for it.
- From the installed programs list, select QuickBooksand remove it from Windows.
- Download the QuickBooks setup file and reinstall it by following the on-screen instructions.
- Register your product and update your payroll to see if the error is fixed.
Also read: QuickBooks Error 6000 77
Step 2. Set Internet Explorer as the Default Browser by Modifying your Default Browser Settings
You need to make Internet Explorer your default browser for eliminating the QuickBooks error code 15101.
- OpenInternet Explorer and click on the Tool menu in the top-right corner.
- Select Internet Optionsand go to the Programs tab to select the Make Default
- Hit OK and give effect to the above browser changes.
Also see: QuickBooks Error 6000 83
Step 3. Use your Admin Credentials and Run the Reboot.bat File
Follow the steps below to run the reboot.bat file and fix the error code 15101 in QuickBooks.
- Right-click on the QBicon and select Open File Location by going to Properties.
- Right-click the batfile and select the Run as Admin option.
- A command prompt will appear and the QuickBooks repair process will start.
- Once the repair ends, open QuickBooks and update payroll to see if the QuickBooks payroll update error 15101 is eliminated.
Conclusion
Use the steps provided above to address the QuickBooks error 15101 effectively. If the error persists, you can reach out to us at 1-855-856-0042 for technical assistance in fixing the error.
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